WillpowerLab — Terms of Service Version 3.6. Effective 15 October 2026. These terms are an agreement between you and Artur Willoński, operating under the name "WillpowerLab" from Poland ("WillpowerLab", "we", "us"). They govern your use of willpowerlab.com and the WillpowerLab application. Version 3.6 replaces every earlier version. It adds what the service now does: the AI version of your voice, Will in the Lounge, WhatsApp messages and one-to-one lessons (sections 1 and 2); it sets out the plans as they are sold today (section 2); it opens the service to residents of California (sections 4 and 16); and it asks you again for the training choice (section 8), in fewer words. Under these terms the sound of your recordings is processed to deliver your own coaching and is never used to train models. Three things are yours to choose, and all are off unless you choose them: your practice may train the models that give every WillpowerLab speaker feedback when you turn on Help improve WillpowerLab (section 8 and the Privacy Policy, section 4a); a short clip of a recording may be played to other users when you lend that recording (section 8 and the Privacy Policy, section 4b); and the clips of a take may be played to a community when you share that take with it (section 8 and the Privacy Policy, section 4d). A coach may also hear a short clip of a recording to check our automated listening (section 11). If anything else changes, it changes in a new version you are asked to accept — see section 15. 1. WHAT THE SERVICE DOES You record yourself presenting. WillpowerLab transcribes the recording, lines the transcript up with your slides, writes an Ideal Text — a presentation document built from what you actually said — and gives you feedback after each attempt. WillpowerLab is hybrid coaching: automated work and a human coach, together. The transcription and the written documents are produced by artificial intelligence, and a WillpowerLab coach — a person — may listen to your recordings in order to review the feedback you were given and to prepare practice for you. Both halves are the service. If you are not willing for a person to hear your recordings, WillpowerLab is not the product for you, and you should not accept these terms. Your audio is sent to third-party AI providers to be transcribed and, for the AI version of your voice, to make that voice. The AI notice tells you how the automated part works, and the Privacy Policy sets out who receives what. The AI version of your voice. WillpowerLab makes an AI version of your voice from your recordings, to create practice examples that only you hear. ElevenLabs, a voice AI company, builds it for us. You can turn it off and delete it at any time in Data & consent. Will. In the Lounge you can talk to Will, an AI assistant that knows the app and your project. Will is not a person and not your coach, and what Will says can be wrong. WhatsApp. If you give us your phone number, we tell you on WhatsApp when your coach's feedback is in. You can remove your number at any time. Lessons. You can book a one-to-one lesson with a WillpowerLab coach, held by video call. Section 2 says how lessons are paid for and cancelled. 2. WHAT IT COSTS There is a free plan and there are paid plans. You can use the free plan for as long as you like without paying. Work in the app is measured in tokens. Each plan gives you an allowance of them for the month. The allowance is SET at the start of each month rather than added to what you had, so unused tokens do not carry over. Free 12,000 tokens a month no charge Starter 150,000 tokens a month USD 12 a month Plus 550,000 tokens a month USD 39 a month Pro 1,400,000 tokens a month USD 89 a month Plans differ only in their tokens. A written review by a human coach is paid for in tokens, like everything else in the app, and the price of each thing in tokens is shown in the app before you use it. The price and what it includes are shown before you pay. We will tell you before any price changes. Payments are taken by our payment provider; we do not see or store your card details. A paid plan renews each month until you cancel, and you can cancel at any time. If you are a consumer in the EU or EEA, you have 14 days to withdraw from a paid plan. We give you that full 14 days with no questions asked, even once you have started using it. A lesson is paid for when you book it, at the price shown on the booking page, unless the booking page says it is paid later or free. To cancel or move a lesson, reply to your confirmation email. If you are a consumer in the EU or EEA, you have 14 days from booking to withdraw from it and be refunded in full; if you ask for the lesson to take place within those 14 days and it does, you can no longer withdraw from it. 3. YOU MUST BE 18 The service is for adults. You must be 18 or older to use it. When you accept these terms you confirm that you are. We do not knowingly provide the service to anyone under 18, and we will close an account if we learn that its holder is under 18. 4. WHERE THE SERVICE IS AVAILABLE We offer the service only in the countries listed on the acceptance screen. If you are not resident in one of them, you cannot accept these terms and we cannot provide the service to you. In the United States, we offer the service only to residents of California. If you live in any other state, you cannot accept these terms. When you choose the United States on the acceptance screen, you confirm that you live in California. 5. YOUR ACCOUNT You may start using the service before creating an account. If you later create one, the work you have already done moves with you. Keep your login details to yourself. You are responsible for what happens under your account. Tell us promptly if you think someone else has access to it. 6. RECORDING OTHER PEOPLE You may record your own voice. You may not use WillpowerLab to record anyone else without their knowledge and their agreement. This matters more here than in most products, because a recording of a person's voice is their personal data and we process it on your say-so. If you record someone else, you are the one who must have their permission, and you are responsible for having it. If you believe your voice has been recorded and uploaded to WillpowerLab by somebody else, contact us at contact@willpowerlab.com. We will act on that report, which includes blocking further processing of the recording and deleting the audio. 7. WHAT YOU MAY NOT DO Do not use the service to: - record a person who has not agreed to it; - upload material you have no right to upload; - upload content that is unlawful, or that harasses, threatens or defames someone; - attempt to extract, reverse engineer or retrain any model we use; - probe, scan or interfere with the service's security, or use it in a way that degrades it for other people; - resell the service or provide it to others as your own; - deploy it in a workplace or an education institution (see below). NOT FOR EMPLOYERS OR SCHOOLS WillpowerLab is for individuals practising on their own account. You may not use it, or require or encourage anyone else to use it, as part of employment, recruitment, performance review, or assessment in an education institution. No employer, school or other organisation may direct, monitor or require anyone's use of the service, and no organisation receives anything the service produces about a person. This is not a formality. The service analyses how a delivery sounds, and the law treats that kind of analysis very differently inside a workplace or a classroom than it does for someone practising alone. If you want to use WillpowerLab with a team, talk to us first. 8. YOUR CONTENT IS YOURS You keep every right you already have in your recordings, your slides, your transcripts and the documents the service produces for you. You give us permission to process that material only so far as it takes to give you the service: to store it, transcribe it, send the necessary parts to the providers named in the Privacy Policy, generate your documents and feedback, have a coach review them, and keep them available to you. That permission is limited to your own service and ends when your content is deleted. Your practice. In these terms and in the Privacy Policy, "your practice" means the words of the passages you practise, the numbers measured from them, and what your coach writes and answers about them. It never includes the sound of your recordings or your conversation with Will. We do not use the sound of your recordings to train models, and the AI version of your voice is made for you alone. Your practice is used to train WillpowerLab's own models, together with other speakers' who said yes, only if you turn on Help improve WillpowerLab (Privacy Policy, section 4a), and never for anyone else. If you turn on Help improve WillpowerLab, you give us a licence to reproduce and adapt the words of the passages you practise, for two purposes only: training the models that give WillpowerLab's feedback, and using those models to write feedback for every WillpowerLab speaker. The licence is non-exclusive and free of charge, it covers no audio, and it ends when you turn the choice off or delete your account. A model trained while the licence was in force stays and may still be used, and we test that it does not reproduce your text. What your coach writes is not yours to license: our agreement with each coach covers it. Everything else in this section is unchanged: your content stays yours. If you turn on lending for a recording (Privacy Policy, section 4b), you give us permission to play a short clip of that recording to other users, without your name or your words, for one purpose: letting them judge or listen to how it sounds. The permission is per recording, free of charge, and ends the moment you turn it off. Everything else in this section is unchanged: your content stays yours. If you share a take with a community (Privacy Policy, section 4d), you give us permission to play the clips of that take to the members of that community, without your name or your words, for one purpose: letting them listen to it and say how it sounds. The permission is per take, free of charge, and ends the moment you stop sharing it. A coach's video answer is made for you. You may keep it and watch it as often as you like, but do not publish it. 9. THE IDEAL TEXT IS YOUR DOCUMENT The Ideal Text is a single, persistent document that belongs to you. Your first attempt creates it. Later attempts may propose improvements, and you decide whether to take them. We do not rewrite or replace your Ideal Text behind your back, and we do not overwrite it with a later transcript. 10. WHAT AI-GENERATED OUTPUT IS AND IS NOT The transcript, the Ideal Text and the feedback are generated by AI. They can be wrong. A transcript can mishear a word. A generated document can misstate something you said. Feedback can be off the mark. Check anything that matters before you rely on it. You are responsible for what you present. The service is practice tooling. It is not professional, medical, psychological or career advice, and it is not an assessment of you as a person. It does not score you, rate you, or produce a verdict about you, and nothing it produces is a measurement of your ability. 11. HUMAN COACHES A WillpowerLab coach is a person, and coach review is part of the service rather than an extra you switch on. Section 1 says why: this is hybrid coaching, and the human half is not optional to it. What that means in practice. A coach may listen to your recordings in order to review the feedback you were given and to prepare practice for you. That part does not depend on your plan. A written review that comes back to you, in words or as a video, is paid for in tokens (section 2). Not asking for one does not mean nobody listens; it means no written review is returned to you. A coach does not see the voice measurements described in section 3 of the Privacy Policy. A coach may also hear a short clip of a recording in order to check our automated listening, without being told what it found and without seeing who you are. That check is described in section 4 of the Privacy Policy, and you can object to it at any time as that section says. If you turn on Help improve WillpowerLab, a coach may also hear a short moment of a recording and sometimes read its words, without your name, to answer a question that teaches our software which moments to give feedback on (Privacy Policy, section 4a). The answer is never shown to you and never changes your feedback. Practice is part of the service. After your feedback you may be offered a short exercise chosen for your recording and the chance to re-record a fragment, and the app remembers what you have been working on so that later exercises suit you better. Doing an exercise is always up to you: you can skip any of them, and skipping changes nothing else about your account. Your recording and feedback loop never waits for a coach. You record, you get your transcript, your Ideal Text and your feedback, and you record again — all of it without a person in the way. We are stating this plainly because it is the kind of thing people assume does not happen. Other users hear a recording of yours only if you lend it or share a take with a community (Privacy Policy, sections 4b and 4d); nothing in this section lends or shares anything for you. 12. AVAILABILITY We work to keep the service running, but we do not promise it will always be available or uninterrupted. We may change, suspend or withdraw features. If a change materially reduces what you get, we will tell you beforehand where we reasonably can. 13. SUSPENDING OR ENDING YOUR ACCESS You may stop using the service at any time and ask us to delete your account. We may suspend or end your access if you break these terms, if we must to comply with the law, or if keeping your access open would put other people or the service at risk. Where it is practical and lawful to do so, we will tell you why. When your access ends, we handle your content as described in the Privacy Policy. 14. OUR RESPONSIBILITY TO YOU We provide the service with reasonable care and skill. We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be excluded or limited under the law that applies to you. Subject to that: we are not liable for loss that was not reasonably foreseeable, for lost profits or lost opportunities, or for the consequences of your relying on AI-generated output without checking it. If you are a consumer, nothing in these terms affects your statutory rights. 15. CHANGES TO THESE TERMS We may change these terms. When we do, we publish a new version with a new version number, and the new text is what you will be asked to agree to. Because the exact words of each version are fingerprinted, a change means you are asked to accept the new version before you carry on using the service. Your acceptance records which exact version you agreed to and when. You can ask us for that record at any time. 16. LAW AND DISPUTES These terms are governed by Polish law, and the courts of Warsaw, Poland have jurisdiction. If you are a consumer resident in the EU, this does not deprive you of the protection of the mandatory rules of the country where you live, and you may bring proceedings there. If you are a consumer resident in California, this does not deprive you of any protection of California law that cannot be waived by agreement, and you may bring proceedings in California. You may also use the European Commission's online dispute resolution platform. 17. CONTACT Artur Willoński, operating under the name "WillpowerLab" Poland, European Union Contact: contact@willpowerlab.com (a postal address is provided on request to data subjects and to the supervisory authority)